It's sad how much of politics, religion, and work is based on hate: why I'm better than you---and attacking those who feel differently.  Even when "love" is actively proclaimed (as in many religious groups) it's often expressed as denunciation, demonization, and ridicule of those who don't agree that I know best.

How silly!  Surely I know best!  I agree with me!  Shouldn't everyone else to the same?

The key to getting past this self-congratulating self-delusion is simple: humility plus respect. 

First of all, I'm not as smart as I think I am (proved by real-world experience over and over).  Secondly, I can learn from other people if I just listen to them (proved over and over by real-world experience).

Expert Facilitation helps this to happen in self-righteous, angry, defensive, immature groups of people (i.e. regular people).

Dan